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FAQ
WHAT IS YOUR RETURN POLICY?
Our return policy is straightforward and designed to provide you with the support you need efficiently. If you're not satisfied with your purchase, you can return it within 30 days for a full refund or exchange, provided the item is in its original condition. Please include your receipt or proof of purchase with the returned item. For more details, please visit our return policy page or contact our customer care team.
HOW LONG WILL IT TAKE TO GET MY ORDER?
The delivery time for your order depends on your location and the shipping method selected. Typically, domestic orders take 3-7 business days to arrive, while international orders may take 10-20 business days. Once your order is shipped, you will receive a tracking number to monitor its progress. For more specific information, please refer to our shipping policy page or contact us directly.
DO YOU SHIP INTERNATIONALLY?
Yes, Reef Marvels ships internationally! We strive to deliver our products to customers all around the world. Shipping rates and times vary depending on the destination. For more detailed information about international shipping, including costs and delivery times, please visit our shipping policy page or contact our customer care team.
WHAT ARE THE PAYMENT OPTIONS?
We offer a variety of payment options to make your shopping experience convenient. You can pay using Credit/Debit Cards, PayPal, or choose offline payment methods. For more information on our payment options, please visit our payment methods page or contact us if you have any questions.
HOW DO YOU SAVE MY DATA?
At Reef Marvels, we prioritize your privacy and data security. We store your data securely and use it only to process your orders and improve your shopping experience. We use third-party banking services for payment verification to ensure your information is handled securely. For more details on our data privacy practices, please refer to our privacy policy page or contact us directly.